On Wednesday, our Client Services Manager & Registered Manager, Melanie Vary, and Operations Manager, Will Lidstone, attended the Care Quality Commission provider roadshow in London.
The event was part of an important CQC initiative to help shape a new collective vision for what good quality regulation looks and feels like for health and social care in England.
The day was truly interactive, open and transparent, with Q&As, workshops and an expert panel discussion on the key issues and challenges faced by the CQC, both current and future, and the impact of these on providers. Feedback was actively gathered throughout the day and will continue to be as further roadshows take place.
It was great to listen and discuss with CQC leadership and local teams the changes they are making to drive improvements in their regulatory approach, and also connect with other CQC providers to share insights and best practices.
As a CQC-regulated provider, our obligation to uphold safe and effective care is paramount to working with individuals whose care teams we manage and support, so it was a privilege to be a part of this influential event.
