Friday 20th June saw the NeuroHealth team come together for our Summer Company Meeting & Training Day – and what a fantastic day it was!
It was a pleasure to once again get together with colleagues for a day of learning, collaboration, and connection. The carefully curated agenda included thought-provoking presentations and case studies, team updates, and a practical workshop on tools to support productivity and wellbeing.
A particular highlight was an informative and engaging presentation delivered by Rachel Moore, Partner at Kennedys specialising in catastrophic claims, and Jane Weeding, Senior Catastrophic Claims Handler at AXA, who discussed case management and rehabilitation from the Defendant’s perspective. We heard from Rachel and Jane on how insurers and defendant solicitors approach serious injury claims, where rehabilitation fits within the broader legal and procedural landscape, and explored key considerations in case handling from liability and quahttps://www.linkedin.com/company/axa/ntum, to procedural frameworks like the Rehabilitation Code and Serious Injury Guide. They also covered the nuances of funding rehabilitation, and the challenges Defendants often encounter. They highlighted what effective case management looks like from their perspective and how adopting and promoting more collaborative work supports optimal outcomes for the client. Their talk sparked rich discussion and gave us valuable insight and the means to strengthen collaboration with legal teams, ensuring the best possible outcomes for our clients, which is at the heart of all we do.
Our very own Nicola Costas delivered a powerful case study on safeguarding thresholds in complex and challenging scenarios, and her learnings on how to best support clients with these.
In the afternoon, we shifted our focus inwards with an insightful and energising The Way of the Productivity Ninja® workshop, led by Think Productive. We explored practical strategies to improve focus, reduce overwhelm, and work smarter. The session was full of lightbulb moments and left us all with actionable takeaways (and a few ninja moves!) to bring into our daily routines.
We also heard updates from the Assistant Case Manager team and across NeuroHealth, celebrated new joiners, and enjoyed some well-earned chair massages courtesy of Cristian Sirbu from iBalance Therapy.
A huge THANK YOU to all our speakers – Rachel, Jane and Nicola especially – and to everyone who attended and contributed to making the day such a success. Your energy, openness, and commitment to learning and collaboration were truly inspiring!
